Need Help?

If you can’t find what you’re looking for, here’s how to get in touch with us.

Our info

Toll free + 1 888 766 6361
Telephone +1 302 261 2677



  1. Why can’t I sign in to my stick pack account?

You may have a different Username, email address or even multiple accounts.


  1. I can’t Access to my stick pack shopping/ billing /order. What should I do?

We’ve made some updates on Now you can log in with your stickpack account to access all of our services. If you need access to your previous billing and other account give us a call and we’ll be happy to help:


  1. How do I qualify for a discount?

Try to sign up to create your account and you will receive a 20% discount in your order.

Like and follow us on social media we offer 5-10% discounts

Use our discount flyers sent by e-mail.


  1. Why did I not get a promotional offer?

We want to provide you with promotions and offers that are personalized for your Stick Pack Experience . So the specifics of our offers, promotions and coupons vary by customer. While you may not receive a particular offer or promotion, there may be another offer that is personalized for you to take advantage of.